FAQ

FREQUENTLY ASKED QUESTIONS

How to search products?

Search for products by entering the product name or keyword into the Search Bar at the top of any page. Try to enter a general description. The more keywords you use, the less products you will get in the results page. When you find a product you’re interested in, simply click the product name or the product 

If you should have any questions or concerns please be sure to email our customer support team and someone will get back to you within 24 hours!

Email Support Team: 
Camping Supply Company

9946 Johnnycake Ridge Road 

Concord Township, OH
United States of America

Need to get in touch? Our Customer Service Team will review and respond to your email as quickly as possible (Usually within one (1) business day).



age for more details.

How are shipping costs calculated?

Shipping costs are calculated based on shipping method (air, sea or land) and product weight / volume. Different shipping companies have different rates, so it’s best to check and compare which is most affordable and economical. For more details on how shipping costs are calculated, please contact us directly.

What is Buyer Protection?

Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.

You are protected when:

  • The item you ordered did not arrive within the time promised by the seller.
  • The item you received was not as described.
  • The item you received that was assured to be genuine was fake.